Microsoft Phone Call Fraud. What to Do and What Actions to Take

For some years now. People of all walks of life mostly people at home have been hit by Microsoft Phone Call Scams claiming that they work for Microsoft whilst mentioning statements such as "Your license key code is incorrect" or "Your Windows Computer needs to be updated". Whilst these statements may be a reality. It is also a reality that Microsoft simply does not call up any one whom is running a Microsoft license about this kind of thing.

When Microsoft Callers call, what shall I do?
1. They will ask you to press some keys. Why? To give them access to your system where they will be capable of doing anything. DO NOT PRESS ANY KEYS that they request, or anything that will supply them authority over your computer.

2. They may well sound professional. Despite their skill, don't allow them to convince you they are genuine. They are not!

3. If they do happen to take over your computer, they will without a doubt mention that you have outdated software, your key needs updating or you have a virus. The trick is that the Microsoft Phone Call Scammers shall appear very intelligent taping away on your system convincing your mind that they know their stuff and what they are talking about. Absolutely do not allow them to convince you.

4. Put the phone down as soon as possible. As soon as they mention the words "I am calling from Microsoft".

5. It is always a good idea to get your computer checked by a Technician and especially when a Microsoft Phone Call scammer has successfully accessed your computer.

It seems to be that the highly targeted audience are Grandma's or Old Age Pensioners. This is because these people are most likely to be at home at the time that Microsoft Phone Call Scammers make their calls and also are the most vulnerable generation. OAP appear to be the biggest proportion of non-IT literate users.

What do the Microsoft Phone Call Scammers Want?
If you anyway refuse, interfere or prevent them from successfully conning you into giving them what they want, Money, for "fixing your system", making it secure or valid. They will turn down-right nasty and install a system start Up password which will appear difficult for almost every average Joe out there to remove.

However anybody can be targeted. Even a local computer place has also been targeted. They were impressed by their knowledge that almost fooled them.

This is what a local old lady had to say when she was a recent victim of a Microsoft Phone Call Scammer. "They called me early in the morning, I didn't have any breakfast, I was all heated up and stressed. I was on the telephone to them for over 2 hours". The Microsoft Phone Call Scammers falsely claimed, "For us to remove your virus you can either pay �120 for one year, �180 for 18 months or �220 for 2 years." The victim said. "Eventually we hung up. However, they kept calling, "they turned down right nasty and they insisted we must take up an option". When we refused they replied, "We will block your computer and this will affect all future computers from now". "We panicked and then immediately turned to a local computer repair shop".

Even if you were to pay the amount that the false Microsoft callers asked of you, this still could not guarantee that they will not hack into your computer system.

Author: Ameen Jabbar. A computer specialist in the Merseyside area where I have supported many computer problems and security issues for local users. I have a client base of more than 600 Users with a high number of returning clients. If you are a victim of a Microsoft Phone Call Scammer and you have been hacked out of your PC then feel free to visit http://www.ajcomputerspecialists.co.uk/


 By Ameen Jabbar


Article Source: Microsoft Phone Call Fraud. What to Do and What Actions to Take