Cathay Pacific is a well-known airline of Hong Kong and its headquarters is located in Cathay city, Chek Lap Kok, Hong Kong. The size of fleet for Cathay Pacific is 150. There are 77 destinations in the word to which flights are operated by the Cathay Pacific airlines.
If a passenger has booked a ticket with the airlines, then they can avail the various services offered by them to their passengers. The services could either be in-flight or on the airport. A passenger can add some additional services of their choice. The services that they need during the flight can be added using the Manage booking section on the website. In case of Cathay Pacific manage booking not working; the passenger may have to face issues. Some of the common issues in this situation are:
The passenger would not be able to make the changes in the itinerary that was booked.
Neither the changes would be possible nor is the cancellation, in the case Manage booking not working.
A passenger would not be able to add the special assistance that is required during the flight.
The online check-in process could not be completed in this case and the seats cannot be reserved.
The options of flight change, source/destination change, and seat upgrade cannot be done if the Manage booking is not working.
If the Manage booking is not working, the booking reminders, travel advisories, seat map, etc. would be disabled automatically and cannot be used.
For assistance regarding any of the above mentioned issues, the passenger can contact the customer service of Cathay Pacific. The ways by which the support department can be contacted are mentioned below:
The very common way to reach the support is dialing the Cathay Pacific phone number 1-888-206-5328 The executives will collect all the information about the issue and then provide the best possible solution.
There is one more way to contact the customer support department and that is through web support. In this, the passenger has to send the email about the issue and the executives on the other end will reply back in given frame of time. It is a time consuming way.
Another way is to do live chat with the executives. The passenger will initiate the chat and the available executive will provide the assistance by instant replies in the chatbox.
Reasons for contacting support on phone call:
In this, a quick response for the issues is available.
This service available all the time i.e. the available of phone calls is 24/7.
It saves time as their will be quicker response from both the ends.
So, the passenger should try to use the calling facility for reaching the support department whose info is available on the official website of Cathay Pacific airlines.
subrahmanyan chandrasekhar
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