Diverse Technologies That Can Be Used In Ecommerce App Development

Ecommerce app development is a much demanded app development technique today. People going for shopping now prefer to use mobile, because shopping done through mobile app takes less time, efforts, and transport money. People want to purchase products and services on the go and the mobile apps allow them to do so.

These days it is very easy to purchase goods on the go rather than going and visiting certain stores. Ecommerce app development is a very broadly used application development services technique as of today.

There are many positive features present with a profitable mobile e-commerce platform. Let’s see the technologies that can be used for the shopping application development services. To build features like ratings and reviews, navigational menu, payment in the app, reminders and customer support, search and suggestions, the app developers India should know all the technical details behind it.

 

Location tracking

Every mobile retailer does not have a physical shop. If they have, the location tracking is a convenient option to guide their customers where the store is. It will suggest you the closest one. In order to incorporate the location tracking feature into your application, you can make use of native tools like the ones which are mentioned below:

MapKit Framework for those who are proving application development services for online shopping on iOS.

Google Maps SDK for those who are proving application development services for online shopping on Android.

Some customers are bothered about spying and privacy. Your clients need to agree to share the location information through the app.

 

Customer support

Quality of your customer service is the face of the company. It becomes important when something goes wrong. Clients need to know about questions and complaints that will be heard. There exist a phone customer support service. No one likes calling the customer support service, rather they go for voice or chat based messaging system.

!hatbot

Conversational interfaces and chatbots are among the UX trends now, they can be used for customer support. This way you have to get involved in the most difficult situations. A bot will save your time. This feature may slightly increase the cost of application development services for building a mobile shopping app, however it will create a positive user experience for the customers.

In-app communication

If you are involved in the personal communication, chatbots may be too automatized. There are some other tools you can use to improve and implement in-app live communication. Hipmob is one such example. It is a service that allows live chatting with customers. It saves the conversation transcripts and you can review how the support team is working. It provides user analysis and stores knowledgebase.

 

Reminders

People love when you show them how much you care for them. There are two technologies for your mobile app:

E-mail notifications –you need a service, which can send emails from your server. It can be Sparkpost, for example.

The Sparkpost is the leading e-mailing technology, which is very reliable. You can be very sure that all the messages are getting delivered to a client’s inbox. It guarantees the spam-free messaging and lets you create personalized letter templates. It provides you the analytics to improve your email services.

Push Notifications – it can work through native technologies of iOS and Android or use outside services such as the Batch to make the notifications customized and appealing to the user. Batch helps you to build personal push notifications and in-app messages for every user. However, it is not the only value, a Batch has for you. It also provides A/B testing of the messages, tracks the messages sent by your competitors and measures the app statistics.

 

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